Friday, May 20, 2011

Been a while since I experienced such service..

Dear and I brought baby to Mount Alvernia to see paediatrician today; am so amazed by the excellent service there. Was greeted with smile and help rendered everywhere we went. Service staff ranging from the paediatrician to clinic staff to the lab assistants (who drew blood for baby) were all so patient and kind. :)

Not just them, there was some who went the extra mile. Just to illustrate with 3 incidents-
1. Went female toilet wanting to change diaper for baby, was about to start when a doctor said: " shouldn't husband be allowed in to help?" I smiled. A nurse at present then chipped in: "We have, come, I bring you there."
2. Wanted to find a laboratory but we were lost,made a u-turn and realised a nurse ran after us and checked where we wanted to go. Then he led us to our destination via a shortcut,by cutting thr an authorised door.
3. Lost trying to find a breastfeeding room. A kind staff asked:"Are you lost?", and directed us to the room.

It's been a while since I experienced such service. Wished I had gotten my choice and delivered there!

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